About Us

 

At Robland Home Healthcare Corporation, our goal is to excel in the home care business by offering professional nursing services that adhere to state rules and regulations while focusing on effective quality nursing care. Our services are chosen for their quality and reliability. Each client will be treated with respect, and we will be recognized for our integrity and superior customer services across Southeast Minnesota.

 

Mission Statement

Our mission is to provide highly exceptional services to each of our clients within safe environments and to offer self-respecting care to each individual.

 

Our Vision

Our vision is to provide superior home health care services that our clients will recommend to others. The clients select their caregiver, and nurses prefer these services for their patients. Our employees are proud of the long-term results that their time and efforts have on the health of their clients.

 

Our Philosophy

Robland Home Healthcare employees will care for their clients as they would care for themselves. We will realize this vision through our commitment to the following principles:

 

  • Service Excellence

We will provide timely, professional, effective, and efficient service to all of our clients.

 

  • Continuous Improvement in Measurable Ways

We will identify the key needs of our clients, assess how well we meet those needs, continuously improve our services, and measure our progress.

 

  • Employee Development

We understand that the professionalism and drive of our employees are the most important factors in the quality of the service Robland Home Healthcare provides. We will hire knowledgeable nurses and caregivers, increase their skills through training and experience, and provide opportunities for personal and professional growth within the company.

 

  • Ethical and Fair Treatment of All

We are committed to forming relationships of firmness and trust with our patients, the nurse’s services, and our employees. We will conduct our business according to the highest ethical standards.

 

  • Teamwork

We will work together to provide ever-improving customer service. This team approach to our work will supersede traditional departmental organization and create a true customer focus. People at all levels of the organization will participate in decision-making and process improvement.

 

  • Compassion

We will never lose sight of the fact that we provide care and comfort to people in need. The clients and families who rely upon us are fellow human beings, and they will receive respectful and dignified treatment from all of our staff at all times.

 

  • Innovation in Service Delivery

We will invest in the development of new and better ways of delivering our services.

 

The Management

Omar Hassan owns and operates Robland Home Healthcare Corporation. His several years of experience in the home care industry is a true asset to the business.

The administrative/management team defines an organization’s core. It encompasses the vision, goals, and commitment of the company. Our diverse team of nurses and caregivers has the knowledge and understanding, along with the commitment and drive, that this organization requires.

List of coordinator

  • Ghayath I Elsheikh Billing Director and Qualty Impormant Coordinator
  • Mohamed mohamed MA, MHA Program Administrator
  • Ahmed Abdalla MA, MHA, PM Chief Administrative Office
  • Marrisa Wilsheck office manager /Human Resources
  • Sylain Pomsyda Patient Coordinator
  • Sombat Tankhamvong Patient Coordinator
  • Omar Hassan, MA, MHA President and CEO /Marketing Director
  • Jeffrey D. Reimer, CPA, MBA Accountant
  • James Arama, BS, Chief information officer (CIO)
  • Rania Sebit BS, Accountant

Robland Home Healthcare is also a leader in providing exceptional services for persons with mental illnesses, developmental disabilities, and traumatic brain injuries. We operate under values that include:

  • Treating each person in a caring, respectful manner while being mindful of individual differences, culture, and ethnic diversity;
  • Promoting the general welfare and development of individuals and families to support well-being;
  • Offering information related to services and resources;
  • Providing exceptional services;
  • Embracing equality of opportunity and meaningful participation in decision-making for all people; and
  • Creating a warm and friendly environment.