At Robland Home Healthcare Corporation, our goal is to excel in the home care business by offering professional nursing services that adhere to state rules and regulations while focusing on effective quality nursing care. Our services are chosen for their quality and reliability. Each client will be treated with respect, and we will be recognized for our integrity and superior customer services across Southeast Minnesota.
Our mission is to provide highly exceptional services to each of our clients within safe environments and to offer self-respecting care to each individual.
Our vision is to provide superior home health care services that our clients will recommend to others. The clients select their caregiver, and nurses prefer these services for their patients. Our employees are proud of the long-term results that their time and efforts have on the health of their clients.
Robland Home Healthcare employees will care for their clients as they would care for themselves. We will realize this vision through our commitment to the following principles:
We will provide timely, professional, effective, and efficient service to all of our clients.
We will identify the key needs of our clients, assess how well we meet those needs, continuously improve our services, and measure our progress.
We understand that the professionalism and drive of our employees are the most important factors in the quality of the service Robland Home Healthcare provides. We will hire knowledgeable nurses and caregivers, increase their skills through training and experience, and provide opportunities for personal and professional growth within the company.
We are committed to forming relationships of firmness and trust with our patients, the nurse’s services, and our employees. We will conduct our business according to the highest ethical standards.
We will work together to provide ever-improving customer service. This team approach to our work will supersede traditional departmental organization and create a true customer focus. People at all levels of the organization will participate in decision-making and process improvement.
We will never lose sight of the fact that we provide care and comfort to people in need. The clients and families who rely upon us are fellow human beings, and they will receive respectful and dignified treatment from all of our staff at all times.
We will invest in the development of new and better ways of delivering our services.
Omar Hassan owns and operates Robland Home Healthcare Corporation. His several years of experience in the home care industry is a true asset to the business.
The administrative/management team defines an organization’s core. It encompasses the vision, goals, and commitment of the company. Our diverse team of nurses and caregivers has the knowledge and understanding, along with the commitment and drive, that this organization requires.
Robland Home Healthcare is also a leader in providing exceptional services for persons with mental illnesses, developmental disabilities, and traumatic brain injuries. We operate under values that include: